Service center

Contact us

Reach us on Telegram, WhatsApp, or email — same support desk as our sibling products. For billing or USDT top-ups, include your LumeAPI login email and payment time (UTC).

Telegram@sq625
WhatsApp+66 889 691 368
Emailsamqikaka625@gmail.com

Choose a channel

Payments

LumeAPI wallet top-ups use on-chain USDT. We do not store full card numbers on our servers. Transaction references are kept for reconciliation. See our Privacy Policy for details.

Billing & wallet top-up

Paid USDT but balance did not update? Email us with your portal account email, chain, and approximate transfer time (UTC).

Written message

Help center

What we can help with

  • USDT top-up status, wrong amount, or delayed wallet credit.
  • API key issues, model allowlists, and gateway error codes.
  • Account access: login, password, and console questions.
  • Privacy: export or deletion requests — we verify identity carefully.

How we respond

Telegram and WhatsApp are monitored throughout the day. Email suits receipts or formal trails. Always include your LumeAPI login email first.

  • @sq625
  • +66 889 691 368
  • samqikaka625@gmail.com

Common questions

Which email should I mention?

Use the same email as your LumeAPI login. Mixed emails are the most common reason support cannot find your wallet.

I paid USDT but balance never updated.

Wait for chain confirmations, then hard-refresh Account. Still broken? Send Telegram/WhatsApp with tx hash and payment time (UTC).

Where do I set the API Base URL?

Use https://api.lumeapi.site/v1 in Cursor or your SDK. Keys are created in Console.